Terms of Service

1. Who Can Use the Services

• You must be a legal adult (18+).
• Your use must comply with applicable laws, WhatsApp Business API policies, and Meta policies.

2. Account Registration

To use certain features you must create an account and provide accurate details.

You agree to:

• Keep your login information secure
• Update information when it changes
• Be responsible for activity on your account

If we suspect misuse or false information, we may suspend or terminate your account.

3. Services & Payments

Botnex.io provides WhatsApp automation, campaign tools, chat flows, and related support.

Certain features may require paid plans. You agree to pay all applicable fees and taxes.

Subscription renewals are automatic unless you cancel according to the cancellation rules.

4. Acceptable Use

You agree not to use the Services for:

• Illegal activities or unauthorized marketing
• Sending spam, bulk messaging without consent
• Violating WhatsApp Business policies or applicable laws
• Interfering with platform functionality

Your use of WhatsApp-related features must comply with WhatsApp terms and Meta marketing terms.

5. Data and Privacy

Your use of data is governed by the Privacy Policy available at /privacy-policy.

You consent to how data is collected and processed as described there.

6. Intellectual Property

All content, technology, and branding on Botnex.io are owned by Right Business Avenues LLP or licensed to us.

You may not copy, distribute, or use our intellectual property without authorization.

7. Limitations of Liability

To the extent permitted by law, we are not liable for:

• Indirect, incidental, special, or consequential losses
• Loss of data or profits
• Issues caused by third-party platforms (including WhatsApp or Meta)

Our total liability, if any, will be limited to the fees you paid for the Services in the 12 months before the claim.

8. Warranty Disclaimer

The Services are provided "as available" without warranty of any kind.

We do not guarantee uninterrupted or error-free operation.

9. Indemnification

You agree to defend and indemnify us from claims arising out of your:

• Violation of these Terms
• Misuse of the Services
• Breach of applicable laws or third-party rights

10. Termination

We may suspend or terminate your access if:

• You violate these Terms
• We suspect fraud or misuse
• Required by law

You may also cancel your account at any time through your dashboard or by contacting support.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Any disputes will be resolved in courts located in Vadodara, India.

12. Changes to Terms

We may update these Terms.

We will post changes on this page with a revised Effective Date.

13. Contact

For questions about these Terms, contact: